Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "your") and Pillar Apps, LLC ("Pillar Apps," "we," "us," or "our"), governing your access to and use of patchd and all related services (collectively, the "Service").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. We may update these Terms from time to time; continued use after changes are posted constitutes acceptance of the revised Terms.

2. Account Terms

• You must be at least 13 years old to use the Service. If you are under 18, you must have parental or guardian consent.
• You must provide accurate, complete, and current information during registration.
• You are responsible for maintaining the security of your account credentials. We use Supabase for authentication, but you are solely responsible for activity that occurs under your account.
• You must notify us immediately at support@pillarapps.com if you suspect unauthorized access to your account.
• One person or entity may not maintain more than one account.

3. Acceptable Use

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation.
• Infringe on the intellectual property rights of others.
• Upload or transmit viruses, malware, or any other malicious code.
• Attempt to gain unauthorized access to the Service, other accounts, or any connected systems or networks.
• Interfere with or disrupt the integrity or performance of the Service.
• Use the Service to send unsolicited communications (spam).
• Scrape, crawl, or use automated means to access the Service without our prior written consent.
• Reverse engineer, decompile, or disassemble any aspect of the Service.
• Use AI-powered features to generate content that is illegal, harmful, deceptive, or violates third-party rights.
• Misuse hardware or IoT integrations in a manner that could cause physical harm or property damage.

We reserve the right to suspend or terminate your account for violations of this section, at our sole discretion and without prior notice.

4. Payment Terms

5. Intellectual Property

5.1 Our Intellectual Property

The Service, including its original content (excluding user content), features, functionality, design, code, and branding, is and will remain the exclusive property of Pillar Apps, LLC. The Service is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

5.2 Your Content

You retain ownership of all content you create, upload, or submit through the Service ("Your Content"). By submitting Your Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, process, and display Your Content solely for the purpose of operating and providing the Service to you.

When you use AI-powered features (such as voice transcription via OpenAI or AssemblyAI), Your Content may be processed by third-party AI services. You retain ownership of the resulting outputs, subject to any limitations of those third-party services.

5.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us an unrestricted, irrevocable, perpetual license to use that feedback for any purpose without compensation to you.

6. Service Availability & Modifications

• We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
• We reserve the right to modify, suspend, or discontinue any feature of the Service at any time, with or without notice.
• We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

7. Third-Party Services

The Service integrates with third-party services including Supabase, Stripe, OpenAI, AssemblyAI, Resend, Sentry, Vercel, Cloudflare, Google Maps, and Particle IoT. Your use of these integrations is subject to the respective third party's terms of service and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party service.

8. Disclaimer of Warranties

9. Limitation of Liability

10. Indemnification

You agree to indemnify, defend, and hold harmless Pillar Apps, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) Your Content.

11. Termination

• By you - you may terminate your account at any time by deleting it through your account settings or by contacting us. Termination does not entitle you to a refund for the current billing period.
• By us - we may suspend or terminate your account at any time, with or without cause and with or without notice, including for violation of these Terms.
• Effect of termination - upon termination, your right to use the Service ceases immediately. We may delete your data within 30 days of termination, except where retention is required by law.
• Survival - sections regarding Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law survive termination.

12. Governing Law & Dispute Resolution

13. General Provisions

• Entire agreement - these Terms, together with our Privacy Policy, constitute the entire agreement between you and Pillar Apps regarding the Service.
• Severability - if any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
• Waiver - our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Assignment - you may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Force majeure - we shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet or infrastructure failures.

14. Contact Us

If you have questions about these Terms, contact us: